Brinkster started life in New Jersey back in 1999 as WebCity, and was founded by Jared and Christine Stauffer. Today the company is still owned by the Stauffers, with Jared as the President and CEO.
Company and Services
In 2000, a year after it was founded, the company’s name was changed from WebCity to Brinkster. In 2004 Brinkster – full name Brinkster Communication Corporation – moved its headquarters to Phoenix, Arizona and in 2008 all its US staff were relocated there. The European headquarters is in Frankfurt, Germany.
Brinkster has customers in more than 175 countries. It has more than two million free and 40,000 paying customers, and hosts more than 60,000 domains. Brinkster offers the usual mix of domain names, web services, email and web hosting (which is available on both Linux and Windows platforms).
Web hosting from Brinkster comes as either a shared or dedicated server package. Within each of these you can opt for a small, medium or large hosting solution with corresponding amounts of storage, bandwidth and features.
All packages come with at least one free domain name – the larger the package the more domains you get free. It also has a 90 day money back guarantee (minus any set-up or domain name fees) if you are not satisfied with the service.
Good customer support is vital in the world of web hosting. To this end, Brinkster has created “Radical Support”, which is available 24/7 by live chat, email or phone. Brinkster’s response times via live chat are estimated by customers to be in the region of two minutes.
Brinkster also offers very basic free web hosting which comes with email, website builder software and some other features as an entry level offer. There are no ads but the package is limited and only caters for very simple and small websites; however, you do get access to customer support.
The company has been voted the Reader’s Choice three times (in 2003, 2004 and 2006) by Visual Studio Magazine, as well as being the Editor’s Choice for web hosting in Webhost Magazine and Buyers Guide in 2003. Brinkster is a chartered member of Global Social Responsibility for Web Hosting Initiative (gsrwhi.org).It is involved with charities the St Vincent de Paul and the Hope Project charities and also offers discounted hosting to non-profit organizations worldwide.
Server Location
Brinkster’s data centers are in Phoenix, Arizona.
Related Links
Company blog: channelblue.info
Official Forums: forums.brinkster.com
The Brinkster comic strip: iamjoehoster.com
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