HostPapa has been operating in the web services market since 2003. It is a privately-owned global company located in London, England, Toronto, Canada and Niagara Falls in up-state New York.
Company and Services
HostPapa has a reputation for being a provider of budget hosting solutions for small-to-medium sized businesses for both the North American and UK markets. It prides itself on being a customer–oriented company and aims to provide an easy to use hosting solution. It also is dedicated to providing a reliable service (99.9% uptime guaranteed) and has a strong customer care commitment; the company’s motto is ‘Let Papa take care of you’.
HostPapa services range from web hosting and domain name registration through to e-commerce solutions and website design. There is only one Linux-based shared hosting plan, but it comes with some generous features such as unlimited disk space, a free domain name for life and unlimited domain names on just one account. Website design is offered with free website design software Soholaunch, as well as some standard templates. You also get a raft of other features to choose from such as unlimited email accounts and a good selection of website management tools.
Packages are available on an annual, two yearly and three yearly contract. The monthly payments with a three year plan are substantially less than those with an annual plan.
Support is available 24/7 x 365 via ticketed email, phone and live on-line chat, and is available in both English and French. There is also an informative forum on its website and a knowledge base covering many frequently asked questions.
HostPapa has a 30 day money back guarantee if you are unhappy with any aspect of the service you receive.
HostPapa is one of only a handful of companies to offer ‘green’ hosting, using low or non-polluting energy sources. Currently, most of its energy is provided by wind power. As one of the new green breed of hosting providers HostPapa is paving the way for technology businesses that are looking to generate commercial success while still being kind to the planet.
Awards include ‘Editors Pick’ as top web host in both 2007 and 2008 by Hosting-review.com. It was also judged the number one ‘Green Host’ award winner by HostReviewSite.com.
Server Location
HostPapa’s servers are located in downtown Toronto at the 151 Front Street data center, home to the servers for more than 150 telecommunications companies. It also has a data center in Mississauga, Ontario (outside Toronto).
Related links
Knowledge base | Official Forum
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