Brendan Brader and John Reyes got together to start up HostRocket Back in 1999. They are still running the company today, with Brader as CEO and Reyes as CTO. HostRocket is privately-owned and is based in Clifton Park, upstate New York.
Company and Services
Hosting from HostRocket runs on UNIX and is as comes as either a shared or dedicated packages. It also offers reseller packages. Within the shared, dedicated and reseller packages you can choose from a variety of plans which vary according to the amount of bandwidth, disk space and integrated features. More exacting requirements are met by either its dedicated or co-location hosting. E-commerce customers are also catered for by HostRocket as most of the popular e-commerce applications run on UNIX. The company takes customer service seriously and aims to provide high levels of service and support while keeping its prices down. Customer support is available either by live online chat, email or phone. HostRocket also has an information archive on its website as well as a forum.
As far as price is concerned, Host Rocket falls between the very cheap budget hosts and premium providers – it is very much in the middle ground. However, if you consider that its shared hosting service currently has around 50,000 websites its balance of pricing and service must be doing something right.
HostRocket has fostered a reputation for innovation. In 2003 it was the first host provider to allow customers to make use of unused bandwidth with the introduction of its “Rollover Bnadwidth” product. Since its launch around a decade ago, HostRocket has received numerous awards and recommendations for both customer service and technical expertise. Many of the independent hosting review publications rate HostRocket as a good web host provider.
Server Location
HostRocket has invested heavily in its infrastructure. It owns and manages all 500 of it servers, which have been custom built. These are housed in its own 10,000 square foot data center in Clifton Park, New York.
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