Liquid Web was founded by Matthew Hill and has been around for more than 10 years – a fairly long time for any online business. Liquid Web prides itself on its dedication to providing top quality web hosting for both UNIX and Windows platforms.
Company and Services
Liquid Web is based in Lansing, Michigan, where it now has 107 members of staff. Most of its 20,000+ clients are based in the US. In 2007, it announced an increase in revenue by 60%, up to $12.2 million. The company plans to continue investing in it technical staff – underlining its commitment to customer support.
Web hosting from Liquid Web covers the full range of possibilities. You can choose from shared hosting, dedicated hosting or something in between – Virtual Private Server hosting (VPS). These come with a variety of options, including e-commerce support.
All Liquid Web’s hosting is backed with a 30-day money back guarantee. Liquid Web claims to take customer satisfaction seriously – it’s customer service system is labeled “Heroic Support” a term that they have even trademarked. Not only does Liquid Web promise to provide 24/7 x 365 technical support, customers also get access to top level engineers by email or phone.
Liquid Web states that its customer service isn’t just about having support staff available to help with problems. It’s also about making sure its technologies and infrastructures support its customers.
Early in 2008, Liquid Web made the news by appearing in INC Magazine’s Top 5,000 List of Growing Private Companies in the US (ranked 693). It was also placed 19 in INC Magazine’s list of the Top 100 US Computer and Electronic Companies. Other accolades have also come from Web Host Directory, where it was selected as the Best for Shared web hosting in June 2007.
Server Location
Liquid Web has three data centres, all in Lansing, Michigan. Its third center was opened in 2008. Liquid Web owns and operates its entire infrastructure allowing for total control over its servers.
Related Links
Newsletter – https://www.liquidweb.com/newsletter/
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