2 Dedicated Solutions Reviews:

Dedicated Solutions Introduction

Dedicated Solutions is a fast-growing web hosting company that offers dedicated server hosting only. They boast 24/7 staffing of their network technicians, system administrators, and customer support.

Dedicated Solutions has offices in five locations worldwide: Germany, the United States, Ukraine, Austria, and the Philippines.

Dedicated Server Hosting

Dedicated Solutions only offers dedicated server hosting (no shared hosting or virtual private server plans). A dedicated server is, as its name suggest, a single physical server dedicated to your account only. Dedicated server hosting gives you the most resources and flexibility, but requires advanced technical knowledge and skills in server management. Dedicated server hosting is ideal for high-volume websites, and for website owners who want complete control over their server configuration and customization.

The pricing for your Dedicated Solutions hosting account will depend on your chosen data center and port speed. Every plan comes with all their standard features, and you can add advanced features (such as private cloud hosting) for an additional fee.

Maintaining dedicated servers requires more technical expertise, unless you purchase a managed hosting plan, where the hosting company will perform server configuration and maintenance for you. Dedicated Solutions does not offer managed hosting, but they do offer managed support. For an additional monthly fee, you can work with their senior level system administrators for faster and higher quality support. They offer managed support plans for network and firewall support, or a cPanel managed plan that includes the software license for cPanel. However, if you’re looking for completely managed dedicated servers, then Dedicated Solutions may not be the right choice for you.

Standard Features

All of Dedicated Solutions’ hosting plans include many standard features including unlimited bandwidth, instant provisioning, automated OS installation, point-to-point network connectivity, and multi-server management.

With each account, Dedicated Solutions provides their own proprietary “self service” control panel with automated reboot & OS installation. You can also manage your servers with their advanced control panel.

While other dedicated hosting companies may have strict limits on port speed, Dedicated Solutions offers many hosting plans with a wide variety of port speed options available. They also offer true unlimited and unmetered bandwidth, while many other hosts who claim to provide unlimited bandwidth actually expect you to keep your bandwidth within undefined “normal” usage.

Datacenters and Network:

Dedicated Solutions has three data centers in the United States, located in Columbus, Ohio; Cincinnati, Ohio; and Dallas, Texas. They’re also in the process of adding two new data centers in New York City and Atlanta, Georgia. Their website also states that new data centers in Europe and Asia will be added soon.

All of Dedicated Solutions’ data centers are SSAE16 and PCI certified, have fully redundant power and cooling, and have had a 100% power uptime rating for the past 5 years. The data centers in Columbus, Ohio and Dallas, Texas are staffed 24/7/365, and are 911 rated facilities, making them exempt from Emergency Power Off (EPO) stations. Dedicated Solutions lists many more facts and details about each facility on their website.

Dedicated Solutions uses multiple network carriers for each data center, and maintain a minimum of 33% spare bandwidth across their network.

Support and Customer Service

Dedicated Solutions has customer billing and technical support available 24/7. They have a global support team, and teams available in North America, Asia, and Europe. You can reach support 24/7 via phone, live chat, or ticket system.

Security & Server Monitoring

Dedicated Solutions has networking and security teams on staff 24/7 to manage and mitigate DDos and other network attacks. Physical security for their data centers includes keycard protocols, biometric scanning protocols, and interior and exterior surveillance, and all data center employees go through thorough background checks.

Reseller Plan

Dedicated Solutions also has a reseller program. The more dedicated servers you resell, the higher a percentage of their hosting fees you can earn. There are no setup fees per account or server. They provide an integrated billing system and helpdesk, and also provide 100% white label hosting so you can use your own branding.

Uptime Guarantee

Dedicated Solutions guarantees 100% network uptime and 100% data center uptime. Their website doesn’t provide details on specific conditions or exclusions, or how you can claim a refund for any downtime, so you may want to contact them for details before purchasing your hosting plan.

Money-Back Guarantee

Dedicated Solutions has a 30-day money back guarantee. If you’re not satisfied with their service, you can contact them at any time within 30 days of signing up to cancel your account and receive a full refund. Dedicated Solutions also guarantees a one-hour response time to all inquiries, and provisioning within 30 minutes of billing verification.

Conclusion

Dedicated Solutions is a fitting choice for those looking for completely customizable and flexible dedicated server hosting with a 24/7 support team.