FastWebHost In 2018: How Would FastWebHost Clients Review Them?

FastWebHost Introduction

FastWebHost is a California-based, privately held web hosting company specializing in shared hosting and cloud-based VPS plans. They have been offering affordable hosting since 2002, and they currently host over 200,000 domains for customers in over 150 countries. Until 2011, they operated under the name eHostPros.

Services and Specializations

FastWebHost offers three shared hosting tiers. Each of them features unlimited bandwidth, MySQL databases, and email accounts. They come with the latest version of cPanel, the world’s most popular control panel, unlimited FTP accounts, file manager, Webalizer stats, a free website builder, and access to 1-click installation for over 300 apps. 

Available apps include content management systems, such as WordPress and Drupal, popular blogging applications, and ecommerce software, including multiple shopping carts. Each account includes webmail, auto email responders, anti-spam, and anti-virus protection for each email account. 

Plans vary based on the number of domains you need to host and the amount of disk space you require. Their premium package also includes a unique IP address, which can be particularly attractive if you are planning on hosting an online store.

A dedicated IP address can also be purchased as an add-on for other shared hosting accounts, as can an SSL certificate.

Their Cloud VPS hosting is available in 6 configurations, depending on the amount of storage, bandwidth, CPU cores, and RAM you require. VPS plans are hosted on SSD drives and include root access, automated backups, firewalls, and Anycast DNS. They feature a cloud-based control panel and can be configured with your choice of CentOS, Debian, and Ubuntu. If you need reliable speed, FastWebHost VPS plans are attached to a fully redundant, 10 Gigabit network, with guaranteed connection rates of 20 megabytes per second.

Infrastructure

FastWebHost partners with Liquidweb to maintain their servers, which are housed in three of Liquidweb’s US-based datacenters. FastWebHost servers are built with the latest server technology, feature two 10 gigabit Ethernet adapters, and are backed by redundant power systems and power conditioners to ensure a steady, continuous supply of electricity. Their servers are monitored 24 hours a day by Liquidweb’s on-site technicians and FastWebHost’s own team of engineers and technicians.

Support and Customer Service

FastWebHost offers customer support 24 hours a day, 7 days a week, via online helpdesk and live chat. Their average response time is 15-20 minutes. In addition to their live support, their website also features an extensive knowledgebase, FAQs, and flash-based tutorials.

FastWebHost offers free transfers with new domains. As with most hosts, this is not a guaranteed service, so it is a good idea to back up your existing server and leave yourself some overlap time, just in case you need to move some of your old files manually.

Backups

FastWebHost plans feature a free backup service. Backups are run once per week and replace the previous week’s backups. There is a backup limit of 5 gigabytes per account; accounts that exceed this limit will be excluding from weekly backups. These backups can be used for restoration, but an additional fee will apply.

As with any host, it’s a good idea to set up your own backups and store them somewhere else. Given that FastWebHost only stores backups for a single week, it is particular important, because if you identify an issue that is more than a week old, you won’t have access to any pre-issue backup files.

Uptime Guarantee

FastWebHost offers a 99.9% uptime guarantee.

Billing and Payment Policies

FastWebHost accepts payments via Visa, MasterCard, American Express, Discover, and PayPal. Payments via wire transfer, Western Union, money orders, and checks may also be arranged; however, these will be non-refundable. Payment is due within 10 days of invoicing, or your account may be suspended.

All shared plans feature a 30-day money back guarantee. If you cancel within the first 30 days, you will receive a full refund, minus the cost of domain registration. VPS plans are not eligible for refunds. All cancelation requests must be made in writing, using the cancelation form in your account control panel.

Conclusion

FastWebHost is one of the fastest growing web hosting companies in the world. They offer a range of services at competitive pricing, all of the most commonly sought features, and an award-winning customer support team.

Unlike most shared hosting providers, their plans are specifically geared toward business customers. They do not provide unlimited storage, like many shared hosts, which allows them to better manage resources. In most cases, this won’t be an issue. But if you were planning to host very large files, it may be a concern.

The other thing you won’t find, which is a bit unusually given their positioning as a business host, is any dedicated server options. If you’re looking for dedicated hosting, you’ll need to check out some of the other hosts profiled on our site.