HostMySite In 2018: How Would HostMySite Clients Review Them?

HostMySite Introduction

HostMySite gives their more than 100,000 customers the same premium support. They offer enterprise-class service at affordable prices. Founded in 1997, HostMySite is a division of Hosting.com. Hosting.com owns and operates its servers and data centers. Data centers are climate controlled, have redundant power, redundant connections, and advanced security systems.

Support

HostMySite offers top-tier support from experienced system administrators to all their accounts. Support is available ‘round the clock, 365 days per year. Methods of contacting support include telephone, chat, and a ticketing system. Support is based in Newark, Delaware. The current average wait time for support is less than 20 seconds. HostMySite also has forums and a knowledge base for quick help.

Features

With plans for shared hosting, virtual private servers (VPS), dedicated servers, eCommerce, and reseller, HostMySite promises users a few standard features across all accounts.

• 30-day, money-back guarantee
• 100% uptime service level agreement (SLA)
• Premium support for every account type
• No contracts

Web Hosting

Shared plans in four tiers of service at very competitive prices. These plans are well suited for individuals and small businesses.

• Plans: Basic, Pro, Pro Commerce, and Pro Fusion
• Choice of operating system (OS) with Basic and Pro
• Linux OS with Pro Commerce
• Windows plus ColdFusion with Pro Fusion
• Unlimited* storage, except Basic with 5 GB
• Unlimited* bandwidth
• Up to 10 websites, depending on plans
• 500 email accounts
• Up to 10 GB email storage
• Up to unlimited* databases and database storage, depending on plans
• E-commerce features with Pro Commerce
• Active Server Pages (ASP.NET), Classic ASP, Perl, Common Gateway Interface (CGI), PHP Hypertext preprocessor (PHP)
• 99.9% uptime with Basic plan

VPS

Fully scalable with a few clicks. Three tiers of service available with either OS: Base, Standard, and Deluxe.

• Choice of OS; Windows Server or CentOS
• Windows Deluxe plan also available with Adobe ColdFusion
• Up to 16 CPU cores, depending on plan chosen
• Up to 4 GB RAM, depending on plan chosen
• Up to 80 GB disk space, depending on plan chosen
• Unmetered bandwidth
• Integrated backups; user initiated and scheduled
• Full root access
• Instant deployability and scalability
• Dedicated internet protocol (IP) address
• Software firewall
• Virtuozzo Power Panel
• Plesk with Linux; 10 domains license included
• Additional CPU cores, RAM, disk space, and IPs available; fee applies

Dedicated Servers

Three pricing options of physical servers with your choice of OS installed.

• 100 MB connection
• Intel Xeon processors
• Up to 16 GB RAM, depending on choice of server package
• Up to 500 GB storage, depending on choice of server package
• Up to 20 TB bandwidth, depending on choice of server package

E-Commerce

This single service package includes everything needed to run your eCommerce site.

• Linux
• Unlimited* storage
• Unlimited* bandwidth
• Unlimited* parked domains
• Unlimited* databases and database storage
• 10 websites
• 500 email accounts with 10 GB storage
• Choice of cart: Magento, osCommerce, OpenCart, Presta Shop or Zen Cart
• Hardware firewall
• Secure sockets layer (SSL) certificate
• Payment card industry (PCI) security scan
• Support for Perl, CGI, and PHP

Reseller

HostMySite offers three levels of partnership options.

• Affiliate, Reseller, or Custom Private Label
• Management interface; manage all clients across all service types
• Build your own control panel for clients
• Control what clients access in their control panel
• Support provided by HostMySite
• Customized solutions
• Fully scalable plans

Pros

• 100% uptime
• Full support for all users
• Selection of unlimited* plans

*When hosts describe anything as “unlimited,” it is typically boundless except in cases of abuse. A user may be charged a penalty or be required to subscribe to a more robust package if they are overburdening the servers.

Cons

• Advanced levels of support are not offered, e.g., help with scripts or third-party applications
• Only one eCommerce plan

The Verdict

HostMySite offers hosting options that will meet your needs whether you’re an individual, freelancer, small business, or need eCommerce. You can take advantage of three levels of partnership, including a custom private label account. Their pricing is very affordable. And with high quality support no matter which account you have, HostMySite is a solid choice for custom hosting needs..