PureHosting In 2018: How Would PureHosting Clients Review Them?

Pure Hosting Introduction

Pure Hosting is a UK based web hosting company that specializes in business-class hosting solutions. They utilize enterprise hardware and custom monitoring tools to ensure their shared, VPS, and dedicated servers maintain optimal performance.

Services and Specializations

Pure Hosting offers 4 shared server plans. Hosted on Enterprise Dell hardware with Intel Xeon processors, these shared plans feature RAID storage, 2048-bit RSA encryption, unlimited sub domains, daily backups, and AWSTATS web stats. All plans are available on Windows or Linux servers. Plans vary based on the amount of storage, monthly traffic, and number of email accounts they support. Their top-tier plans include a dedicated IP address, and their highest level adds a virtual FTP server.

Pure Hosting offers 3 VPS packages, all of which feature Xeon processors, Linux OS, Apache Web Server, full root access, and 10 Mbps bandwidth. Plans vary based on the number of virtual CPU cores, RAM, and storage space. Managed VPS plans are also available and include automated backups.

Pure Hosting supports both managed and unmanaged dedicated servers, with 3 configurations available for each. Dedicated servers feature Dell Poweredge hardware, Xeon processors, SATA RAID storage, Linux OS, 1 dedicated IP address, 10 Mbps bandwidth, and full root access. Plans vary based on processor speed, number of CPU cores, RAM, and storage space. Managed servers include 24/7 monitoring, daily incremental backups of up to 1 TB storage, and weekly images of the entire machine.

It is a little surprising that plans do not come standard with SSD; however, Pure Hosting does offer custom packages if this is a concern. Custom configurations are available for all hosting plans.

Infrastructure

Pure Hosting’s datacenters are ISO 9001, ISO 27001, and Tier IV certified. They feature multiple fiber-optic connections, UPS, autonomous backup generators, automatic cooling, and anti-fire systems.

Support and Customer Service

Standard support is available via telephone, live chat, and email during regular business hours. Emergency support is available 24 hours a day, 7 days a week.

Security and Backups

Pure Hosting’s platform offers continuous monitoring of workload levels and instant restoration for non-responsible services.

Pure Hosting maintains regular backups for its servers; however, as with most hosts these are intended for recovery purposes in the event of a server failure. Backup sets are not available to replace data lost by the customer. All customers should create and maintain their own, off-site backup sets.

Uptime Guarantee

Pure Hosting offers a 99.99% uptime guarantee. If Pure Hosting fails to maintain this service level, customers will be eligible for a credit toward their next payment.

Billing and Payment Policies

Pure Hosting accepts payment via PayPal and bank transfer. All plans are prepaid and automatically renewed. In the event of late payment, a late fee may be applied and service may be suspended.

Cancellation requests must be made within 30 days of your next renewal. Refunds are not available for cancelled services.

What We Couldn’t Find

There were a few details that we were unable to confirm:

• It is unclear where Pure Hosting datacenters are located, and whether or not they are owned and maintained by Pure Hosting.
• The specific control panel and Linux distribution provided with each server is not specified.

Conclusion

Pure Hosting offers a wide range of business class hosting, whether you’re looking for shared, VPS, or dedicated solutions. All servers are hosted on high-end hardware and are regularly monitored to ensure peak performance.