UK.am In 2018: How Would UK.am Clients Review Them?

UK.am Hosting Introduction:

UK.am offers free and premium webhosting accounts with a variety of included features as well as add-on service options. Those who opt for a free hosting account from this company receive a lifetime uk.am domain name at no cost plus offers the ability to either install a Joomla site or WordPress site in just 3 clicks via Zacky Installer.

In addition to their free site hosting option, there are premium options as well, for both personal and business services with a variety of options included in the package pricing as well as add-on options.

The company’s site is powered by Award Space, a web hosting project that’s a joint effort of Zetta Hosting and AttractSoft GmbH in Germany. The Uk.am brand was launched in July of 2013 with the aim of offering an alternative to .co.uk domains.

Service Plans and Specializations:

UK.am offers a free hosting plan as well as a premium offering for personal and business websites. Overviews of plans are listed below:

UK.am Free Hosting:

On the plus side, the free website offers the ability to create a limited website for free via either Joomla or the popular WordPress platform. The free hosting plan has some limitations, however. Here are a few of the exclusions:

• No site builder
• No data backups
• Limited disk space,
• Only 1 domain allowed and renewals are not guaranteed,
• Limited bandwidth,
• Only 1 email account
• Limited support
• Limited reporting features

Premium Personal & Business Hosting Plans:

Premium hosting plans are also available for personal and business use when you want a fully personalized domain and more platform options. The personal plan has more options than the free hosting plan, including the ability to add optional SSL certificates and several VPS and semi-private plans, including: starter, pro, and advanced. Both the premium personal and the premium business hosting plans also provide add-on options at an additional fee.

Features of the premium hosting plans include (some plans have various features for business and another set of features for personal premium accounts):

• Site Builder
• Data backups
• Up to 1000 email accounts and 1000 email aliases for personal premium plans and unlimited for business plans
• One included mailing list for personal plans and 3 mailing lists for business plans
• Virus and Spam protection
• Auto responders
• Several MySQL databases for personal plans and unlimited MySQL databases for business plans
• Error logs, traffic statistics
• Unlimited FTP accounts
• POP3/IMAP email
• A variety of scripting and database tools, depending on plan chosen

Infrastructure / Datacenters

UK.am does not list extensive information about their datacenters.

Connectivity and security features listed for these plans include firewall protection, power supply / UPS/ diesel generators.

All plans are run via Linux o/s with Apache. UK.am lists limited information about their network infrastructure.

Overview of Support and Customer Service

Support is available 24/7/365 for paid / premium accounts but limited support is available for free hosting accounts. Online documentation is available for all account types and premium accounts have access to a ticket support system with free accounts getting ‘limited’ access to tickets. There is no extensive information found explaining the parameters of the limited support options. There does not appear to be phone-based support.

Server Monitoring / Backups

Weekly backups are listed a courtesy only option for premium hosting accounts but without warranties. Server monitoring services were not found when this webhost was researched by our team.

Billing & Payment Policies

Monthly billing plans are available for UK.am with payments via PayPal, WorldPay, bank wire, and some major credit cards.

Hosting Uptime Guarantee

99.9% uptime guarantees are offered with premium plans. Free hosting plans from UK.am are listed at ‘up to 99.99%’ uptime guarantee.

Conclusion:

UK.am Pros:

• Several hosting plans to choose from, including free, personal, and business plans.
• 99.9% uptime guarantees on premium plans
• No activation fees
• Company backed by established webhosting parent company
• Money back guarantee

Potential UK.am Cons:

• Free plans offer limited capabilities and limited support
• Limited time in business, lack of proof of satisfaction / very few customer reviews
• Only semi-dedicated and VPS plans listed at additional premium pricing. Most plans are shared.
• Limited information available about this newer company.

UK.am has both free plans that could be useful for a WordPress blog or site as well as a Joomla site as well as premium hosting accounts where you get a larger number of options, more bandwidth, as well as priority support and customer service.

UK.am is a newer webhost option with competitive free hosting options and more flexible premium options as well. The company is backed by an established hosting company. UK.am appears to cater to those with light to moderate web hosting plan needs.