2020Media Introduction

2020Media is a company based in the UK that provides web hosting services. The company has been open for business since 1999. 2020Media strives to offer the best customer support possible by viewing its clients as people instead of numbers, thus living up to its motto of being “small enough to care, large enough to cope.”

Services and Specializations

2020Media offers many different services related to shared and VPS hosting along with Java Hosting plans. Besides hosting services, the company offers domain registration, connectivity, and SSL certificates. 2020Media’s plans appear suitable for small businesses and inviduals who need hosting with personalized support at low prices.

The company offers some focused plans for shared and reseller hosting. The plans offer a small amount of disk space and limit the bandwidth. Most plans limit the number of domains except for reseller plans. The shared hosting plans feature multiple add-on packages including Joomla, Drupal, and WordPress. Managed WordPress hosting is also available for customers who need WordPress hosting without the hassle of configuration and updates. The company’s shared plans also support many applications including streaming media, ERP systems, and Open Journal Systems. 2020Media’s shared plans also feature support for Linux (PHP) and Windows hosting (ASP.NET).

2020Media provides plans for VPS hosting and dedicated servers. Like the other plans offered by 2020Media, they vary by the amount of storage, RAM, and number of domains supported. The plans are customized to fulfill the resources required for multiple applications including CRM services and ecommerce sites. Besides VPS plans, the company features plans that utilize Apache Tomcat, for developers interested in creating custom Java servlets.

2020Media not only specializes in web hosting, it also has plans for domain registration, SSL certificates, and internet service. The SSL certificates are ideal for ecommerce applications while the company’s internet service is great for individuals needing to take internet service anywhere they go — including coffee shops. 2020Media also offers domain registration for small yearly fees.

Infrastructure and Uptime

2020Media’s servers and network infrastructure are entirely based in the United Kingdom. The company’s servers are maintained by Telehouse. Telehouse’s infrastructure contains multiple generators and direct connections to the communication backbone to ensure the fastest data speeds. In addition, the datacenter features humidity controls and fire protection systems to keep the servers safe and reduce the likelihood of downtime. Customers concerned about the 2020Media’s impact on the environment can be rest-assured because its datacenter has an eco-friendly Carbon Trust Standard certification.

Even though the datacenter’s setup helps mitigate issues that result in downtime, the company does not provide an uptime guarantee.

Support and Customer Service

When a customer orders service from 2020Media, he or she can be expected to be treated as a person instead of a number. The company strives to treat its customers well and provides support via many channels including phone and email. 2020Media will respond promptly, usually within a single day. It also has free support services for website setup and migration from other providers. Besides support over the phone and email, the company features a blog that is regularly updated with technical articles and tips.

Billing

Most of the plans that the customer orders have monthly billing periods. Unlike other hosting service providers, 2020Media initially requests additional details for processing before setup is complete. There is no order checkout integrated into the site and it appears the customer must wait for a short period to get access and pay for hosting.

Summary

2020Media is a web hosting company based in the UK that prides itself on having local staff and servers. It aims to follow its motto of being small enough to care by providing constant support and monitoring. Individuals and small businesses looking for UK-based hosting with a personal touch, may find 2020Media to be a great fit.