Anchor Introduction

Based in Australia, Anchor’s data centers and offices operate completely on green power. They have extensive recycling and power waste reduction practices in place. They have data centers in both Australia and the U.S. serving their more than 3,500 customers. Launched in 2000, they are an established, financially stable service provider.

Support

Anchor uses an advanced ticketing system to track all the details of help you receive no matter which method of contact you use. Support can be contacted via email anytime, or by telephone during business hours. If you have an emergency issue outside the hours of 8 AM to 6 PM on weekdays, you may call a special emergency support number supplied to account holders. Messages left on the emergency line will be receive a response within 15 minutes.

Features

Anchor’s account holders can expect top-level service and maximum uptime, regardless of which plan they choose.

• 99.9% uptime guaranteed
• Free phone support
• Flexible service terms; month-to-month or contract terms
• Tier III data centers in U.S. and Australia
• Experience with large sites; more than one million users
• 100% renewable energy
• Custom architectures; any size

Shared Web Hosting

Five sizes of fully managed, competitively priced plans.

• Setup included
• Support during site migration
• Managed
• Up to 20 GB disk space, depending on plan chosen
• Up to 100 GB monthly transfer, depending on plan chosen
• Data transfer isn’t capped
• Constant availability monitoring
• DNS management
• MySQL, PostgreSQL
• Daily backups
• Secure shell (SSH) and file transfer protocol (FTP) access
• Perl, PHP Hypertext Preprocessor (PHP), and Python
• Java, Ruby on Rails, and Django

Managed Services

Anchor offers additional services which allow you to be hands off while they handle all the details of your hosting account for you.

• Anchor Complete
  • Operating system (OS) patches and updates
  • Complete availability and performance monitoring
  • Trend analysis; helps diagnose issues, identify upgrade points
  • Fault rectification
  • Daily scanning of all changed system binaries, accounts, and operating system modules
  • Predictive checking for hardware failure
  • Security management, including firewall, host access, hardening, and more
  • Configuration management of your stack; OS, web servers, languages, databases
• Anchor Enterprise
  • For users with major infrastructure
  • Dedicated system administrators
  • Certified firewalls
  • Intrusion detection systems
  • Customized to your needs
• Windows Server
  • For businesses with Windows techs on staff
  • Available on any virtual private server (VPS)
  • You control your servers
  • Windows installed; updates fully managed
  • Full monitoring of five network services you choose
  • Rectification is minimal
  • Firewall and security updates
  • Managed backups

VPS

Fully scalable and fully customizable hosting solutions for your business.

• Nine plan sizes to choose from: A through I
• Self-managed, optional fully managed support pack
• Optional load balancing
• Custom hybrid solutions available
• Up to 16 GB memory, depending on plan chosen
• Up to 12 CPUs, depending on plan chosen
• Up to 200 GB storage, depending on plan chosen
• Up to 100 GB bandwidth, depending on plan chosen
• Full 100 MB port speed
• Windows server supported, except plans A and B
• Dedicated resources
• Setup fee applies
• Additional IPs available; fee applies

Dedicated Servers

Ideal for demanding sites with serious resource needs.

• Built to your specifications
• Up to 768 GB RAM
• Up to twenty-six 2.5” hard drives; redundant array of independent disks (RAID) 1 or 10
• Two, 6, 8 or 12 core Intel Xeon processors
• Redundant power supplies
• Serial attached small computer system interface (SAS) solid state drives (SSD)
• SAS 10k or 15k RPM hard drives available

Cloud Servers

A great solution if you need to scale on the fly or test environments.

• Fully scalable
• Flexible
• Pay by the hour
• No pre-packaged plans
• Custom solutions tailormade for your business
• Hybrid solutions also available

Pros

• Live support available
• Two data center locations
• Full management options available as add ons

Cons

• Only emergency support is available outside business hours
• No Plesk or cPanel
• VPS carries a high setup fee

The Verdict

Anchor hosts every size of site imaginable and has the infrastructure to support it. You can access live support by phone, with emergency support available round-the-clock. You may choose from any of the most popular hosting services with a wide variety of pricing tiers and add ons, so you’ll get exactly what you need. Most services can also be customized just for you. While Anchor doesn’t have the least expensive hosting plans around, you’re sure to get high-value features and service for the price.