Choopa In 2018: How Would Choopa Clients Review Them?

Choopa.com Introduction

Choopa.com is a US-based hosting company specializing in business-specific hosting solutions. Their primary datacenter is located in Piscataway, New Jersey and can support over 10,000 servers.

Services and Specializations

Choopa offers several types of business-class hosting, from dedicated servers to cloud hosting and datacenter solutions. If you’re considering a dedicated server, they provide several options based on the number of cores you need. You can personalize each option by CPU, RAM, hard drive, RAID setup, bandwidth, and network port speeds, in the same way you would go about configuring the specifics of your new home PC from Dell. You can also add features such as a managed firewall, managed support, and DDoS protection. You have the choice between several pre-installed operating systems, including CentOS, Ubuntu, Gentoo, RedHat, FreeBSD, or one of several Windows installations. Or, if you prefer, you can install your own custom OS.

Choopa offers several cloud hosting plans, depending on your business needs, including cloud storage, media delivery networks, and custom cloud applications. They also offer Virtual Private Servers (VPS) through Vultr.com. Their VPS systems include monitoring, daily backup, a Tier 1 network, several configurations options, root access, hourly billing, and 100% SSD storage.

They also offer colocation services at several datacenters across the United States, London, and Amsterdam. You can rent either portions of racks or entire racks for your hardware.

Infrastructure

Choopa’s primary datacenter is located in Piscataway, New Jersey, but they have several other locations across the United State, Amsterdam, and Tokyo. Combined, those data centers can support over 20,000 servers. All of their datacenters features 24/7 on-site security and network staff, video surveillance, access restriction protocols, and state of the art cooling systems.

Support and Customer Service

Choopa support is available 24 hours a day, 7 days a week, 365 days a year, via phone, support ticket, or AIM/ICQ. They provide a fully-managed solution, with experts available to deliver technical support for your operating system, web server, mail server, databases, and even installed applications, such as WordPress. They also offer installation services for most packages.

In addition to technical support, Choopa provides 24/7 monitoring of their Tier-1 network and datacenters, emergency hardware replacement, hardware upgrades, remote reboot, and OS re-imaging services. If you need to upgrade your server, they also offer migration assistance with a no-downtime guarantee.

Security and Backups

You are responsible for your own backup. Choopa may create backups during maintenance, which can be used to restore your system, but they cannot guarantee that the restoration will be successful or that your content will be unharmed. This is pretty standard policy for hosts, and shouldn’t be a concern to anyone. The only way to know your data is truly safe is to set up your own backups and store them in a separate location from your server.

If you want Choopa to handle backups for you, they do offer a backup hosting option, which protects your data on separate servers. You can browse and restore individual files, as well as specific versions of files. Depending on your needs, you can choose to include geographic redundancy or vary the period of time data snapshots are archived for.

They also offer disaster recovery services, which allow you to replicate your entire infrastructure across multiple locations and include multiple layers of backups. They have several data recover options available, so if that’s something your company needs, you should contact them directly to discuss these before committing to a hosting plan.

Uptime Guarantee

Choopa boasts as impressive 100% uptime guarantee. Should they fail to meet this guarantee, you will be eligible for compensation.

Billing, Payment, and Cancellation Policies

All plans are automatically renewed via the payment method you selected when you enrolled, unless you make adjustments through your control panel. Choopa reserves the right to cancel your account at any time if payment is not received on time.

Cancellations must be submitted in writing, via Choopa’s support ticket system, and must be made at least 14 days prior to your renewal. If you plan to cancel, make sure you do so within those guidelines, as refunds are not available.

Conclusion

If you’re looking for a business hosting solution, Choopa allows you to fully configure your server option as easily as ordering a new computer online. Their fully managed support package means you don’t have to be an expert network administrator to get your site running and keep it maintained. And future upgrades will be much less stressful with their no downtime guarantee.

Of course, a highly customizable system also means you may wind up paying more than you originally expected, if you don’t plan ahead or start adding features you “might” need in the future. It’s a good idea to sit down with your network team and decide exactly what you need today, knowing that you can always take advantage of the no-downtime migration later.