| Hosting Plan | Features | Disk Space | Bandwidth | Price |
|---|---|---|---|---|
| Personal Cloud Starter Shared |
|
20GB
|
40GB
|
$45.00/month
Usual price:
|
| Cloud Advanced Shared |
|
100GB
|
200GB
|
$60.00/month
Usual price:
|
| Cloud Nitro Shared |
|
250GB
|
500GB
|
$550.00/month
Usual price:
|
| Resellers Cloud 4 Shared |
|
1TB
|
1TB
|
$0.00/month
Usual price:
|
| Resellers Cloud 4 Full – MC50 Shared |
|
1TB
|
1TB
|
$155.00/month
Usual price:
|
| Resellers Cloud 4 Lite – MC50 Shared |
|
200GB
|
200GB
|
$170.00/month
Usual price:
|
| Resellers Cloud 4 Full – MC100 Shared |
|
2TB
|
2TB
|
$240.00/month
Usual price:
|
| Resellers Lite Cloud 4 – MC100 Shared |
|
400GB
|
400GB
|
$270.00/month
Usual price:
|
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El Server Introduction
El Server is a Latin American web hosting provider based in Argentina, Venezuela, and Columbia. They have been in business for over 15 years, provide service to over 20,000 customers, and host over 140,000 websites.
They are one of the leading web hosting providers in Latin America, and the only web host in Latin America with a 100% cloud-based technology platform.
El Server prides itself on the company’s social responsibility efforts, which include offering free hosting to non-profit organizations, contributing to the Garrahun Pediatric Hospital Foundation, and donating equipment and servers to local schools through the Equality Foundation. They also offer companies a sustainable hosting option, as their cloud-based technology allows them to only utilize the resources they need.
Services and Specializations
El Server offers three hosting plans, all of which offer unlimited mailboxes, unlimited domains, anti-spam and anti-virus protection, automatic backups, and ftp access.
While the personal plan offers lower disk space and traffic allotments than their other plans, it should be more than suitable for most personal websites or blogs. There are, however, a couple of noticeable drawbacks to this plan. It does not include a database, which may limit some web applications. More significant, it does not include WordPress as a one-click installation.
The advanced cloud plan offers additional disk space, more traffic allowance, and unlimited space for a MySQL database. PhpMyAdmin is available within the control panel for managing your database.
They also offer a virtual private server (VPS) option, which adds a dedicated CPU and 2GB RAM, along with even larger storage space and traffic allowance. Both the advanced cloud and VPS plans also come with WordPress pre-installed.
El Server also offers a number of additional services, each available for a separate fee, including domain registration, bulk email solutions, an email marketing tool, and SSL certificates.
In addition to their personal and business offerings, El Server also has several reseller packages available.
Infrastructure
El Server has data centers in Argentina, the United States, and Columbia, consisting of over 1,000 servers.
Support and Customer Service
El Server offers tech support 24 hours a day, 7 days a week, 365 days a year, via phone, chat, and email. Customer care, collections, and sales are available only during regular business hours. Support staff is available to assist with issues about your cloud hosting platform or any other web-based project.
If you are looking to migrate an existing website to El Server, they offer free migration services, which should work for most installations. For larger servers or databases, or for sites with more than one database, there may be an additional cost required to take advantage of their migration service.
El Server’s website and support pages are only available in Portuguese and Spanish, as they service primarily the Latin America community.
Security and Backups
El Server offers automatic backups, once a day for the personal and advanced cloud plans, and once per hour for the VPS plan. Of course, they cannot guarantee that your files will be completely replaced if there is an issue, so it’s always a good idea to set up your own regular backups as well.
They also provide antivirus and anti-spam protection for all plans. And they perform regular quality testing of their systems.
Uptime Guarantee
El Server guarantees 99.8% uptime, and backs that claim with an uptime bonus if they fall short. Unless monthly uptimes fall below 95%, those bonuses won’t be very significant (1-5%), but if uptimes drop below 95%, they will reimburse you for 100% of your monthly payment. As with all most uptime guarantees, this does not include circumstances beyond El Server’s control or scheduled maintenance.
Billing and Payment Policies
El Server accepts Visa and Mastercard, as well as a number of other payment services, including Banelco, PagoMisCuentas, and rapipago. Accounts are automatically renewed, and any downgrades or cancellations must be made within 20 days of the next billing date. Unless a money-back guarantee was offered at the time of enrollment, no refunds will be issued for pre-term cancellations.
The personal plan is billed either quarterly or annually, while the advanced cloud and VPS plans are initially billed monthly or annually. After the initial enrollment, customers on the higher plans can adjust their payment period to monthly, bimonthly, quarterly, or annually.
Conclusion
If you are looking for a local host for your Latin America-based website or organization, El Server offers a quality, established hosting solution with a strong commitment to the community and the environment.
Something that immediately caught my attention about El Server was the pride they take in their work environment. This may not seem like the most important detail when you’re looking for a host, but if you value quality service, it should be. An employee whose company provides the right work-life balance and strives to make the work day more enjoyable is, most often, the type of employee who is willing to go above and beyond for their customers.