| Hosting Plan | Features | Disk Space | Bandwidth | Price |
|---|---|---|---|---|
| Starter Web Hosting | cPanel Fantastico |
5GB
|
25GB
|
$4.16/month
Usual price:
|
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Hosting Photography Introduction
Hosting Photography offers web hosting for photographers. The UK based company has dedicated servers in datacenters in the US and offers all-inclusive solution for photographers looking to display and sell their work online. Founded in 2001, they’ve been working to make it easier for photographers to get their work seen ever since. With basic shared hosting, managed WordPress hosting, and email hosting with Exchange 2013, they’re a great niche host for photographers all over the world.
Services & Specializations
Hosting Photography has three core services – web hosting, WordPress hosting, and email hosting using Microsoft Exchange.
Their website hosting is a managed hosting product that includes:
They also include all the technical features you’d expect with shared hosting like support for common languages, SSL certificate support, and FTP access. Hosting Photography also has a number of photographer-specific add-ons, such as the best themes to use, software to help sell photos online.
Their WordPress option is much the same, except you get access to WordPress themes, better security (a major concern for a lot of WordPress users) and automatic updates for WordPress and all your plugins. Their support staff will help you set up your site from start to finish, from picking a theme, to connecting ecommerce and social media, to managing a booking calendar, and creating beautifu image galleries.
Hosting Photogaphy’s email hosting product give you a custom email address and account, quickly and easily. They’ll migrate you from your current provider and get you entirely set up. Exchange connects email to all your devices, uses Outlook’s interface (for familiarity), has a guaranteed backup and recovering system, and lets you access your email from wherever you are.
Datacenters
Even though they’re a UK company, Hosting Photography runs servers out of the US. They don’t own their own datacenter – instead, they rent dedicated server space in The Planet datacenter (Dallas) and Liquid Web’s datacenter.
The Planet is a 35,000 square foot world class facility. It’s fully meshed with redundant networks and 10 backbone providers. They have onsite techs 24/7/365 as well as external monitoring systems for the network and the hardware.
Support and Customer Service
Hosting Photography runs all of their customer service either a ticketing system or through a self-help channel. For their ticketing system, customers can set a priority. According to their SLA, High priority is responded to in 8 hours and the problems is fixed in 24, normal is 24 hours response time and 96 hours to fix it, and low is 48 hours response time and 8 days to fix it. These times are guaranteed in their SLA, and should Hosting Photography fail to meet them customer accounts are credited.
For their self- help, they have a searchable knowledgebase, video tutorials, and guides. They also make announcements via social media posts and on their website about essential security and network information. They have no live support, which they say they avoid in order to keep the cost of hosting down for their clients.
Security and Backups
for security, Hosting Photography offers 24/7 spam and virus protection and DDoS protection. For their backups, they offer daily backups for all their sites onto redundant hard disks.
Uptime Guarantee
Hosting Photography guarantees 99.5% uptime every month. If they fail to meet this as a result of infrastructure that they maintain, then the customer is given 2% of their monthly bill credited to their account. However this guarantee doesn’t cover routine maintenance (48 hours notice), backbone peering point issues, software bugs or flaws, hacks or outside attacks, or any wider world problem (strike, Acts of God, etc.). All in all, it’s a pretty flimsy guarantee.
Payment Policies and Money Back Guarantee
Hosting Photography offers a 30 day money back guarantee. If you’re not happy, you can get all your money back minus domain registration, setup fees, or customization fees. You can pay with PayPal, credit card, or debit card. They offer a slight discount for longer plans, and you can pay either yearly or month to month.
Conclusion
Hosting Photography offers a high level of service and specification for the niche they’re targeting – photographers. They make if inexpensive and easy to get started selling your pictures online in a really secure way. Outside that niche, they do offer a good hosting product, but their lack of hardware liability means that there are likely better options out there.