iPowerWeb Reviews

I have routinely had issues where the CSS will not be updated after I FTP it. It does not get utilized for about 10-15 minutes! This is extremely frustrating, especially before you figure out that it’s happening again because you think your changes are not working. Then you do something to rule it out, like change the color of one of your styles and see that it has no affect until you go eat lunch and the come back and finally your text is blue or whatever you did! I had a similar issue where iPowerweb was not serving up the current .js file that I had changed. The HTML pages always available right away, but the files they reference are often delayed. This is a big problem for a developer.

As a developer, I am always looking for hosting that is optimized for CMS platform sites. After developing a killer site for a customer, I had nothing but problems with iPower. First, their servers were slow and not optimized for CMS. Secondly, their tech support was horrible. It appeared that their knowledge was extremely limited and just no answers for many problems.

We experienced many downtimes and the overall performance was sketchy. Although I tried to work with this host for my client, I ended up moving his site. He is extremely happy and very glad that I moved from their , at best, mediocre service.

Cheers
Joe

Until my website got hacked, I was very happy with iPowerWeb. It certainly wasn’t the fastest or most full-featured host, but uptime and reliability were great for the price.

Then one of my users reported that his virus scanner had warned him when he visited my site. I checked my files, and sure enough my index files had been modified and was injecting some suspicious javascript. I fixed it, then changed the password on my account. A day later, the malware was back. I fixed it again, then wrote to customer support.

I spent two days bouncing from one person to another before I finally got one that spoke enough English to understand my problem. He told me that there had been a security breach and some sites had been hacked, but that the problem was now fixed. I was glad to know they were on top of it and had fixed it.

A day later, my website was compromised again.

Another few days trying to get someone in support who understood the problem, and then he confirmed that they had been hacked once again. I did some searching around the web and found that a security service had rated iPowerWeb as having a high incidence of malware-compromised sites. I didn’t want to keep endangering my website visitors, so I left.

Trying to get a prorated refund was quite an ordeal, but they did finally give it to me.

I hope they’ve fixed the security issues since I was there. Their service would have been great if it hadn’t been for that unfortunate experience.