JMD Computer In 2018: How Would JMD Computer Clients Review Them?

JMD Computer Introduction

JMD Computer, based in India, offers graphic design and branding services for digital and print projects, website design services, web-based application development, and a broad range of hosting products. While primarily targeting customers based in India seeking to reach a global audience on the web, JMD Computer’s wide range of hosting plans may be attractive to web hosting customers anywhere in the world.

Services and Specializations

JMD Computer offers hosting products in four categories:

• Linux and Windows shared hosting plans;
• Linux virtual private server (VPS) plans;
• Linux dedicated server plans;
• Reseller hosting accounts.

A wide range of shared hosting plans are available. Customers are able to purchase space on shared servers located at several global locations running either a Linux or Windows operating system. Plans are sized based on the number of domains supported and the amount of disk space and bandwidth allocated to the account.

All Linux plans include cPanel, are built on a full LAMP stack, and include support for Perl, Python, Ruby on Rails, PHP, MySQL and more. All Windows hosting plans are provided with Plesk control panel, MS SQL and MySQL databases, and support for ASP, .NET, PHP and more.

Customers who need more processing power can upgrade to a VPS. Several different VPS plans are offered sized based on the share of server processing power, RAM, disk space, and bandwith allocated to the account. VPS accounts can be set up with either CentOS or Ubuntu, either Plesk or cPanel can be installed on the account, and all VPS accounts include one dedicated IP address.

Several different dedicated server configurations are offered based on CPU, RAM, hard drive, and bandwidth options. All dedicated servers run CentOS. Two dedicated IP addresses are included, and cPanel may be optionally installed on the server. Customers who opt to install cPanel may also elect for fully-managed services which adds application installation and updates, security audits, OS hardening, anti-virus and malware scans, uptime monitoring, among other services.

Reseller accounts are also available. Resellers may select either Linux or Windows hosting. All reseller accounts include cPanel, WHM, and WHMCS. VPS and dedicated server customers can use their plans to host reseller services by adding WHM and WHMCS to their hosting plan.

Additional hosting products offered by JMD Computer include:

• Website backups by Codeguard;
• Sitelock malware detection;
• An easy-to-use website builder with many pre-built templates;
• Upgraded email services for business and enterprise customers;
• Domain name registration and DNS management services.

Infrastructure

JMD Computer does not own a datacenter. Their servers are colocated in datacenters in the United States, United Kindgom, India, Turkey, and Hong Kong. This allows customers to locate their account on a server that is close to their intended primary audience.

Uptime Guarantee

Uptime guarantees ranging from 99.9% up to 99.999% are offered for the various hosting products. However, the Terms of Service do not include any details pertaining to the uptime guarantee or a reimbursement policy.

Support and Customer Service

Customer support is available 24/7 over email or by calling one of the toll-free numbers listed on the website. Since the company is based in India, it is reasonable to assume that support is available in English and Hindi. However, no explicit mention is made of languages spoken by the support staff.

Billing and Payment Policies

Account pricing is presented in Indian Rupees but can be calculated in several other currencies. Payment is made in Rupees even when calculated in another currency. Payment can be made with any major credit card using PayPal or in person by cash or check.

Billing cycles range in length from one month to five years. However, some of the lowest-cost plans are only offered on billing cycles beginning with one year.

A 30 day money back guarantee is extended to all new customers. However, the details of the money back guarantee are not included in the official Terms of Service.

Summary

JMD Computer is a compelling hosting option for customers based in India but seeking to reach a global audience. Their diverse product portfolio will allow them to remain a customer’s hosting provider of choice as their needs grow from simple shared hosting to more sophisticated VPS and dedicated server plans.