Newtek In 2018: How Would Newtek Clients Review Them?

Newtek offers a selection of hosting solutions with choices in operating system and scalability. Newtek leverages partnerships in the industry to bring new technologies to you at competitive prices. Newtek is an Adobe Solutions partner, Microsoft Certified partner, and is accredited by both Trustwave and the Better Business Bureau.

Support

Newtek support is based in the United States and staffed with Tier 2 reps. Support via phone or live chat is available 24/7. They have limited hold times and claim the industry’s best response times. Reps are also available via email, and customers can use the extensive knowledge base for self-directed support.

Features

Newtek offers several hosting solutions, each with its own set of features, add-ons, and scalable options.

Cloud VPS

This solution is fully scalable and does not have typical pricing plans. Instead, you build a plan based on your needs. A basic configuration is shown with cost calculators to help you create a package.

• 24/7 support based in the United States
• 512 MB RAM
• 40 GB disk space
• One vCPU
• One MS SQL server hosted in Newtek’s SQL cloud with 20 MB SQL disk space
• Up to four CPUs
• Up to 16 GB RAM
• Up to 540 GB disk space
• Up to 50,000 GB bandwidth
• Two IP addresses
• SmarterTools Bundle includes stats, email, and customer service software
• WebsitePanel control panel
• MS DNS & Terminal Services to track and manage domains
• Microsoft IIS 7.5 Web server
• Windows or Ubuntu
• Additional options are available for a fee, like extra IP addresses, antivirus, and VPS backups

Platform Hosting

Called Cloud Spaces, this shared hosting option includes a multitude of plans in the following categories: Linux, ASP.NET, ColdFusion, and eCommerce. All are powered by their cloud server.

• PCI-compliant
• SSAE 16 Type II audited
• Military-grade Data Center
• 99.99% uptime
• Constant server monitoring
• Nightly backups

Linux Cloud Spaces

• Three plans: Small, Medium, and Large
• 5 GB, 10 GB, and 50 GB disk space relative to plan size
• 200 GB bandwidth with small plan
• Unlimited* bandwidth with Medium and Large plans
• 10, 300, and 500 SmarterMail accounts relative to plan size, with advanced, enterprise-class features
• 4 GB, 6 GB, 8 GB mail space relative to plan size
• 2, 10, and 20 MySQL databases relative to plan size
• cPanel control panel with all plans
• Cloud VPS option: Ubuntu server, scale-on-demand, and root access
• More than 200 webapps
• Advanced stats

ASP.NET Cloud Spaces

• Four plans: Small, Medium, Large, and Low-tenant semi-dedicated
• Plesk control panel, except Low-tenant plan, which has WebControlCenter panel
• 3000 MB, 6000 MB, 10000 MB, and 6000 MB disk space relative to plan size
• 200 GB, 800 GB, and 1200 GB bandwidth, respectively
• 400 MB, 800 MB, 1200 MB, and 800 MB MS SQL space, respectively
• 800 MB, 1600 MB, 2400 MB, and 2000 MB MySQL space, respectively
• 10, 300, 500, and 600 email accounts, respectively
• 4 GB, 6 GB, 8 GB, and 10 GB mail space, respectively
• Cloud VPS option with Windows server, scale-on-demand, and admin access
• SiteCenter site builder access

ColdFusion Cloud Spaces

Newtek offers four tiers of ColdFusion service: Intermediate, Advanced, Premiere, and Low-Tenant Semi-Dedicated.

• 2000 MB, 3000 MB, 4000 MB, and 6000 MB disk space, respective to tier
• 200 GB, 400 GB, 600 GB, and 800 GB bandwidth, respectively
• 4 GB, 6 GB, 8 GB mail space, respectively; no given limit for Low-Tenant plans
• 400 MB, 800 MB, 1200 MB, and 2000 MB MS SQL databases
• 400 MB, 800 MB, 1200 MB, and 2000 MB MySQL databases
• 600 email accounts in Low-tenant plan
• Built-in support for HTML 5
• Tomcat integration
• Dynamic and interactive
• HTML5 charting

E-Commerce Cloud Spaces

Three tiers of e-Commerce plans are available from Newtek: Small, Medium, and Large.

• Pre-approved merchant account
• Secure gateway
• NewtekCart
• Domain name
• SSL certificate
• 15 products, 50 products, and unlimited* products respective to plan size
• 10, 300, and 500 emails accounts respectively
• 5 GB, 10 GB, and 50 GB disk space respectively
• 200 GB bandwidth with small plans
• Unlimited* bandwidth with medium and large plans
• 1, 10, and 20 MySQL databases respectively
• The Newtek Advantage mobile app
• Newtek carts are fully customizable and Adobe® Dreamweaver compatible, with CSS/HTML editing allowed
• No additional monthly fees, annual fees, or cancellation fees
• cPanel control panels

*When hosts describe anything as “unlimited,” it is typically boundless except in cases of abuse. A user may be charged a penalty or be required to subscribe to a more robust package if they are overburdening the servers.

Pros

Newtek uses cutting-edge technology and offers a wide range of hosting solutions. Solutions are scalable and offer a range of customizations. Support is skilled and always available.

Cons

You won’t see as many “unlimited” items in Newtek plans as compared to other hosts. Plans can be pricey.

The Verdict

Newtek puts a major focus on compatibility, expandability, and customer support. Their services may be a bit outside the price range of brand-new businesses on a budget, but their wide array of flexible plans makes them an attractive choice for most users.