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Publishing 10788 user reviews of 666 web hosting companies since 2007
PeoplesHost claims to have been launched as an alternative to "lackluster treatment of customers" across the hosting industry. In response, it says that its goal is to provide extraordinary service.
PeoplesHost splits its hosting plans into three categories: shared, VPS, and dedicated server hosting.
Its shared hosting packages are offered on both Linux and Windows operating systems, giving customers the freedom to choose the best platform for themselves. Linux plans include cPanel, unlimited websites, unlimited subdomains, and Softaculous. Windows shared hosting packages offer the same features, but with WebSitePanel as the control panel.
There’s also a separate package for WordPress hosting, which it says is optimized for WordPress. Its plans include free setup of WordPress and the ability to add WooCommerce if it’s required. In addition, PeoplesHost will install most standard software for new customers. Finally, all hosting plans include Softaculous, which allows users to install a wide variety of other applications (CMS, forums, ecommerce, etc) with a single click.
In terms of VPS hosting, PeoplesHost allows customers to customize their capacity based on a sliding scale. All plans are fully managed, so they’re suitable for people without full technical knowledge of running their own web server. Customers get cPanel and WHM on Linux VPS hosting plans, and WebsitePanel on Windows VPS hosting plans, and all accounts include root access and the ability to host unlimited sites.
PeoplesHost’s dedicated servers include cPanel or WebSitePanel, for Linux and Windows. All servers benefit from automatic DDoS protection, KVM remote management, and 5 dedicated IPs. Customers can also choose single or dual CPUs. Again, all plans include full management so that you aren’t left high and dry without the right support.
The company also offers domain registrations.
PeoplesHost owns its own hardware and datacenter, located in Orlando, FL. The facility is a SOC1 Type II audited, HIPAA, and PCI DSS compliant datacenter. It offers full redundancy, priority 1 restoration (in case of emergency power loss), and automatic transfer switches (ATS).
Online support for all packages is provided 24/7. We would assume this means that support is provided via ticket only, and not via phone. PeoplesHost has an easily accessible ticket system for support requests, and an online knowledgebase that’s designed to answer basic queries. However, there were only six articles in the knowledgebase when we put this review together.
There is an announcements page with RSS feed, and a download page, but there was no content in any of these resources when we checked. There’s also a server status page, but it’s hidden behind a login page.
It’s not clear where its support team is located.
All PeoplesHost customers with Windows and Linux plans benefit from R1Soft backups each day. This includes WordPress hosting customers.
Windows hosting plans do not seem to have any backup provision included.
PeoplesHost offers a 99.9% uptime guarantee on all of its shared hosting plans.
There’s no advertised uptime guarantee on VPS hosting or dedicated hosting plans, so it would be worth contacting PeoplesHost to clarify this before signing up for one of these services.
Its terms and conditions don’t say what kind of compensation is offered if the company breaks its uptime promise.
Payment is taken via credit card, bank account, or PayPal. PeoplesHost customers can also pay by check or money order, if posted to the address on the site.
Packages are billed on an adjustable schedule ranging from monthly to yearly, and there are discounts for a long-term commitment. If you choose to cancel your account after the first 60 days from initial signup, you won’t receive a refund for the unused term.
All plans are provided with a 60-day money-back guarantee, "No questions asked." In order to use this guarantee, you’ll need to log in to your billing account and request a cancellation. Remember to clearly state that you’d like a refund under the guarantee. Refunds are processed using the original payment method.
PeoplesHost lacks clarity in some areas, particularly support, and needs more information in its knowledgebase. But it’s a new host, so we expect it to add more service details to its website as it matures. If you need a convenient WordPress host, or a fully-managed VPS or dedicated server, it’s worth comparing alongside some of the bigger players in the hosting market.
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1,977 User Reviews
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Creating websites since 1996, and tested numerous hosting companies over the last ten years.
| Overall | |
|---|---|
| Support | |
| Features | |
| Uptime | |
| Value | |
I had several sites that needed to be migrated from my previous web host. The team at PeoplesHost moved my personal site as well as my client sites within 1-2 hours after receiving the necessary info. Throughout the migration process their support staff communicated and sent updates.
They even found and fixed issues my other web host wouldn’t take a look at. so far my experience with PeoplesHost has been stellar! Thanks to the issues from my previous web host I was able to find a web host that delivers a much needed personal and human touch compared to how I was treated at my previous web host.
PeoplesHost saved me from 2 days of downtime from my previous provider. After lousy – well, no – service from my previous provider for two whole days, I couldn’t afford to have my business email down any longer. The problem was on the host side and after trying to contact them, I desperately tweeted out to their support team for help.
Brian from PeoplesHost contacted me back and said they would help. And did they ever! He switched me over and had me up and running in no time, and long before I ever heard back from my previous host. Glad to be with a more reliable and service oriented email host!
Great service, great performance… couldn’t be happier and I’ve used a lot of different hosting services over the years. 100% recommend Peoples Host… I put all my clients on with People’s Host and my client websites are business critical; they depend on performance and uptime reliability. They have never failed to respond quickly and provide great service.
Shelby Collinge
I have been Blown away from my support and ALL of my interactions with the staff at PeoplesHost. I’ve had a website for over 15 years and have tried more than a few hosting companies over the years and PeoplesHost service as been Bar none the most superior service Ever. No wait times and people who really Know what they’re doing.
Hosting used to be a soar spot for me and now I Love my website. Really. You wouldn’t think good hosting could make such a difference.
But it does. Highly recommend. On Every level.
Taran Kaur
I am so impressed by People’s Host. They are so helpful, and really take time to look into my questions. I haven’t had a problem with them at all, and I appreciate their enthusiasm to make sure everything is running smoothly! Definitely recommend them to anyone looking to create a website!
John ODay
We switched from another ISP to PeoplesHost just recently. The results have exceeded our expectations. Our uptime improved form 85% to 100%; Site speed increased as well, dropping from the 8 second range to 4 seconds.
We have to optimize some images on our site and we expect it to be in the 2 second range. Adam, our contact at PeoplesHost has been excellent to work with. He has worked with us to move our sites (we moved all four of them) and has done a lot of added value troubleshooting that has definitely been best in class. We highly recommend them.
Karen Dawkins
PeoplesHost rocks. Why? I moved my site to PeoplesHost after having weeks of delays in support with my previous host (which stinks!).
From the get-go, they answered my questions — almost immediately — and offered examples of sites similar to mine to help me decide if I should go with them. Once I decided to make the switch to PeoplesHost, the service continued at the same personal level. Matt, who migrated my site kept me updated on the transfer as it was happening and then offered suggestions to debug my site and make it run more smoothly.
Today, my site is with PeoplesHost and runs better than it ever has. My last host was unable to transfer my domain to their company — GoDaddy just didn’t want to give it up and we kept hitting snags. PeoplesHost also hit the same snags, but pursued the transfer and helped me get past the hurdles.
I’m leary of super-positive reviews, often wondering if the people posting them got freebies. I did not get freebies for this review — i’m a full-fledged, happily paying customer and I hope PeoplesHost is the wave of the future in web hosting!
In June 2015 I had to change web hosting service as my old service just plain dropped the ball, their support system had failed too. I found PeopleHost.com and decided to give them a chance… boy am I glad I did!
The support tech I got, Adam, gave me undivided attention for several days. PeoplesHost took care of all the transfer details from my old domain holding service. Then they even moved my web sites over to their servers.
Their support went over above normal as Adam even helped me setup my email. Then he even tracked down an error I had on my mobile phone that was causing their email server to flag the email account as "Banned", all my fault, but Adam found it. After my web sites were moved over Adam kept contacting me to make sure everything was working properly.
I had an issue from the old hosting service when they broke my sites. Adam did not hesitate for a moment and went overboard in contacting Joe Audette at mojoPortal, the CMS system I used to create my web sites. Between them they found a solution to the error created by the previous hosting service.
The initial service of domain & web site transfer was so seamless and efficient it was totally painless. I can’t say enough about Adam and Gregg and their exemplary service. They also offer very competitive hosing prices on several different plans. I highly recommend PeoplesHost.com for all your hosting services, personal or business services.
I have been a PeoplesHost client for four months now and have nothing but good things to say about my account rep and the web hosting services offered. Great service at an affordable price! It has saved me a substantial amount of money on my web hosting needs each month!
Larry White
The best hosting site I ever encountered! The owner gets involved if needed. I put my eggs in their basket and can rest at night and all day long.
PeoplesHost Rocks! PeopleHost make you happy to be in the business when you see how diligently they assist you. You can rock too when you join them.
Victor Johnson
Adam at PeoplesHost is incredible! At any moment, he’s available to assist with whatever we need. Additionally, he goes above and beyond to help with issues unrelated to standard hosting.
For instance, when we downgraded our services from VPS to shared hosting, he helped transferred all the email accounts. As long they’re in business, I will continue to host my accounts with them.
I have the PeoplesHost VPS hosting. PeoplesHost was extremely helpful in getting my sites migrated off of my old hosting provider and setup on their hardware. Since migrating to PeoplesHost, I’ve had little to no problems, and when I do contact support, they are easy to get in touch with and helpful. Definitely recommended.
Carrie White
PeoplesHost wasn’t on my radar until they reached out to me on social media. They weren’t on my radar of web hosts to consider, but I quickly learned that they’re a great option despite being a newer web hosting provider. After emailing each other back and forth I quickly realized that PeoplesHost was on top of their game. 1) they were very responsive 2) they answered all of my technical questions and 3) explained to me the whole process for my migration, which went very smoothly. I’ve been very happy with my decision and it’s been the best decision I’ve made for my sanity and my business!
Nichoals Cenaiko
Actually, PeoplesHost saved my online Company… Though I will not say the name of my last Hosting
company, let it be known that the down times and
lack of live support almost ruined our company…. I am Thankful that when we found PeoplesHost.
We were able to speak to a real person who
understood our issues and made sure that we
could now avoid such downtimes… Fact is we
have not had a single issue since…. I also appreciate that they contact us at random times
just to check in and see if we have any questions or need
anything….
They are a real class act with real quality and product
service to back it up… Regards
Nick C.
| Hosting Plan | Features | Disk Space | Bandwidth | Price |
|---|---|---|---|---|
| Linux Basic Shared |
|
5GB
|
10GB
|
$8.00/month
Usual price:
|
| Linux Choice Shared |
|
20GB
|
30GB
|
$11.00/month
Usual price:
|
| Linux Pro Shared |
|
50GB
|
60GB
|
$21.00/month
Usual price:
|
| Windows Basic Shared |
|
5GB
|
10GB
|
$10.00/month
Usual price:
|
| Windows Choice Shared |
|
20GB
|
30GB
|
$13.00/month
Usual price:
|
| Windows Pro Shared |
|
50GB
|
60GB
|
$23.00/month
Usual price:
|
Price Comparison
| PeoplesHost | $8.00 |
| SiteGround | $3.95 |
| BlueHost | $2.75 |
| InMotion Hosting | $3.99 |
| A2 Hosting | $3.92 |
| HostPapa | $3.95 |
From: $ 8.00 / Month
Prices in are approximate, based on current exchange rates. The host will likely charge you in USD, or at a different exchange rate.
All PeoplesHost plans include a money-back guarantee
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PeoplesHost Introduction
PeoplesHost is a relative newcomer to the hosting market, having been founded in 2015. It’s headquartered in Carbondale, Illinois in the USA, and is owned by Complete Digital Solutions, which also runs a cloud image hosting site called Chevereto.
PeoplesHost claims to have been launched as an alternative to “lackluster treatment of customers” across the hosting industry. In response, it says that its goal is to provide extraordinary service.
Services and Specializations
PeoplesHost splits its hosting plans into three categories: shared, VPS, and dedicated server hosting.
Its shared hosting packages are offered on both Linux and Windows operating systems, giving customers the freedom to choose the best platform for themselves. Linux plans include cPanel, unlimited websites, unlimited subdomains, and Softaculous. Windows shared hosting packages offer the same features, but with WebSitePanel as the control panel.
There’s also a separate package for WordPress hosting, which it says is optimized for WordPress. Its plans include free setup of WordPress and the ability to add WooCommerce if it’s required. In addition, PeoplesHost will install most standard software for new customers. Of course, all hosting plans include Softaculous, which allows users to install a wide variety of other applications (CMS, forums, ecommerce, etc) with a single click.
In terms of VPS hosting, PeoplesHost allows customers to customize their capacity based on a sliding scale. All plans are fully managed, so they’re suitable for people without full technical knowledge of running their own web server. Customers get cPanel and WHM on Linux VPS hosting plans, and WebsitePanel on Windows VPS hosting plans, and all accounts include root access and the ability to host unlimited sites.
PeoplesHost’s dedicated servers include cPanel or WebSitePanel, for Linux and Windows respectively. All servers benefit from automatic DDoS protection, KVM remote management. and 5 dedicated IPs, Customers can also choose single or dual CPUs. Again, all plans include full management so that you aren’t left high and dry without the right support.
The company also offers domain registrations.
Datacenters
PeoplesHost owns its own hardware and datacenter, located in Orlando, FL. The facility is a SOC1 Type II audited, HIPAA, and PCI DSS compliant datacenter. It offers full redundancy, priority 1 restoration (in case of emergency power loss), and automatic transfer switches (ATS).
Support and Customer Service
Online support for all packages is provided 24/7. We would assume this means that support is provided via ticket only, and not via phone. PeoplesHost has an easily accessible ticket system for support requests, and an online knowledge base that’s designed to answer basic queries. However, there were only six articles in the knowledgebase when we put this review together.
There is an announcements page with RSS feed, and a download page, but there was no content in any of these resources when we checked. There’s also a server status page, but it’s hidden behind a login page.
It’s not clear where its support team is located.
Backups
All PeoplesHost customers with Windows and Linux plans benefit from R1Soft backups each day. This includes WordPress hosting customers.
Uptime Guarantee
PeoplesHost offers a 99.9% uptime guarantee on all of its shared hosting plans.
There’s no advertised uptime guarantee on VPS hosting or dedicated hosting plans, so it would be worth contacting PeoplesHost to clarify this before signing up for one of these services.
Its terms and conditions don’t say what kind of compensation is offered if the company breaks its uptime promise.
Billing and Payment
Payment is taken via credit card, bank account, or PayPal. PeoplesHost customers can also pay by check or money order, if posted to the address on the site.
Packages are billed on an adjustable schedule ranging from monthly to yearly, and there are discounts for a long-term commitment. If you choose to cancel your account after the first 60 days from initial signup, you won’t receive a refund for the unused term.
All plans are provided with a 60-day money-back guarantee, “No questions asked.” In order to use this guarantee, you’ll need to log in to your billing account and request a cancellation. Remember to clearly state that you’d like a refund under the guarantee. Refunds are processed using the original payment method.
Summary
PeoplesHost lacks clarity in some areas, particularly support, and needs more information in its knowledgebase. But it’s a new host, so we expect it to add more service details to its website as it matures. If you need a convenient WordPress host, or a fully-managed VPS or dedicated server, it’s worth comparing alongside some of the bigger players in the hosting market.