Trance Host In 2018: How Would Trance Host Clients Review Them?

Trance Host Introduction

Since Trance Host was started in 2003, the company has been providing many different hosting services. Over the years it has provided “personalized support” to “hundreds of customers” and is a hosting company that will treat customers “like a person.”

Services and Specializations

Trance Host provides a variety of hosting services which include shared and VPS hosting. For the company, no website is too big or too small. Trance Host has options for all budgets and primarily focuses on individuals and small businesses in Bangladesh seeking quality, personalized hosting at low prices.

Customers can select from a number of shared hosting plans when starting to put up a website. All the shared plans include a certain amount of disk space and bandwidth with some plans offering unlimited amounts of each. Customers with a shared plan will also have access to email accounts and can setup MySQL databases to work in conjunction with platforms like WordPress or store their own website data. Multiple scripting languages are also supported and include CGI, Ruby on Rails, and PERL. Trance Host also makes it easier for customers to install software through support for Fantastico while some plans include a domain name at no extra charge.

Customers needing a virtual server that they can configure their own way or wanting more dedicated resources should probably choose one of Trance Host’s VPS plans. Like the shared plans, the VPS plans come with much greater disk space and bandwidth along with varying amounts of guaranteed RAM and CPU resources. The plans feature at least 1 IP address with SolusVM support and DDoS protection.

Infrastructure and Uptime

Trance Host uses Linux servers based on Intel hardware which are located in Canadian and US datacenters. The datacenters used by the company are constantly monitored in one of the largest datacenters in the world. The servers are installed with updated versions of Linux and cPanel to help ensure better security. These actions help Trance Host provide 99.9% uptime guarantee for many of its plans.

Support and Customer Service

In its dedication to personalized service, Trance Host provides multiple ways for customers to get in touch with the company when facing issues. These include standard methods of contact including support tickets, email, and phone. Customers preferring messenger services can also contact the company through GTalk, Yahoo Messenger, MSN, and Skype. Trance Host provides 24/7 support with 20 minute response times. The company also maintains a blog which provides tutorials on web hosting aspects and posts updates on social media sites including Facebook and Twitter.

Billing

Trance Host mainly bills its customers on a monthly basis. Customers signing up for plans have at least a 7 day trial to try out the service risk free. Prior to their first payment, customers must provide their information and sign up for an account.

Summary

Trance Host, a hosting company with offices in Dhaka, Bangladesh, was founded over a decade ago. Currently, the company offers shared and VPS hosting and has high quality datacenters in the US and Canada. The company strives to offer personalized services that treat customers “like a person.” Individuals and small businesses looking for hosting plans with customized support tailored to their needs, will do well to select Trance Host as their hosting company.