SurfTown was founded in 2003.
Company and Services
The company is based in Copenhagen in Denmark and it currently has a customer base of approximately 130,000 websites with 50 staff members working across administration, finance, support and marketing.
The basis of the packages supplied by SurfTown is ease of use and good technical back-up. The technology is 1-Click, which is designed to ensure that you can be up and running with speed and efficiency.
There are three basic hosting products – professional, developer and enterprise – all of which use Linux servers. They all feature free set-up and unlimited email accounts. Also included are SiteBuilder for basic web page creation, a daily back-up service, a statistics log and the 1-click toolbox. You can buy or transfer domains and you are allocated one free transfer during your first year of subscription.
Like many web hosting companies, Surftown offers a 30-day money back guarantee and 99.9% uptime which SurfTown claims is one of the best performance records of any host.
Surftown focuses on user friendliness: there is a distinct lack of technical jargon with its online presence; it has obviously been designed with the novice in mind. Customer support is handled via email and phone. There are the commonplace gripes about poor or slow customer service but value for money and feature rich hosting packages are some of the positive responses that have attributed to SurfTown by its customers.
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